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新手學外貿(mào)函電一本通
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這是一本全面介紹外貿(mào)業(yè)務(wù)各流程中需要用到的英文函電的書籍。全書共10章,主要包括三部分,第一部分介紹一些外貿(mào)函電常用術(shù)語;第二部分介紹具體的外貿(mào)業(yè)務(wù)各流程需要用到的函電,包括簽訂單函電、議價函電和索賠函電等;第三部分介紹從事外貿(mào)活動還需要用到的其他外貿(mào)函電,包括祝賀函電和問候函電等。本書針對具體的外貿(mào)業(yè)務(wù)而編寫,從實際出發(fā),通過大量常用詞匯和情境實例,真實展示在外貿(mào)實戰(zhàn)中專業(yè)的英文函電。幫助外貿(mào)人員在短時間內(nèi)學會得體的英文商務(wù)信函表達,從而更好地與客戶溝通。
目錄(153章)
倒序
- 封面
- 版權(quán)信息
- 內(nèi)容簡介
- 前言
- CHAP 01 外貿(mào)函電基礎(chǔ)知識Basic Knowledge of Foreign Trade Letters
- PART 1 外貿(mào)Foreign Trade
- Unit 1 常用術(shù)語Essential Terms
- Unit 2 成本加運費Cost and Freight
- Unit 3 外貿(mào)一般流程General Process of Foreign Trade
- PART 2 外貿(mào)函電常用術(shù)語Essential Terms of Foreign Trade Letters
- Unit 1 共同海損General Average
- Unit 2 水漬險With Particular Average
- Unit 3 付款交單Documents Against Payments
- Unit 4 即期匯票Demand Draft
- Unit 5 裝貨單Shipping Order
- Unit 6 其他外貿(mào)函電術(shù)語Other Foreign Trade Terms
- PART 3 外貿(mào)函電Foreign Trade Letters
- Unit 1 信封和信頭Envelope and Heading
- Unit 2 存盤號、日期和封內(nèi)地址Reference,Date and Inside Address
- Unit 3 經(jīng)辦人、稱呼和主題Operator,Salutation and Subject
- Unit 4 正文和結(jié)尾The Body and The Ending
- Unit 5 敬語和落款Complimentary Closing and Signature
- Unit 6 抄送、附件和附言Carbon Copy,Attachment and Postscript
- Unit 7 外貿(mào)函電的格式Format of Foreign Trade Letter
- CHAP 02 發(fā)展客戶拉業(yè)務(wù)Develop Customer and Service
- PART 1 資信調(diào)查函電Credit Investigation Letter
- Unit 1 寫作技巧Writing Skills
- Unit 2 資信調(diào)查函Credit Survey Letter
- Unit 3 資信調(diào)查回函Letter of Credit Information
- PART 2 預約會面函電Appointment Letter
- Unit 1 邀請客戶會面Requesting Business Appointment
- Unit 2 確定時間地點Determining the Time and Place
- Unit 3 取消會面Cancelling a Meeting
- PART 3 會面后的跟進工作Follow Up After Meeting
- Unit 1 跟進合作伙伴的意愿Follow Up Partners'Will
- Unit 2 展會邀請Contacting Before Fairs
- Unit 3 展會后的聯(lián)絡(luò)往來Contacting After Fairs
- CHAP 03 開發(fā)信與促銷信Sales Letters and Promotion Letters
- PART 1 開發(fā)信Sales Letter
- Unit 1 拓展?jié)撛诳蛻鬌eveloping Potential Customers
- Unit 2 介紹優(yōu)勢Introducing Advantages
- Unit 3 突出專業(yè)素養(yǎng)Highlighting Specialty
- PART 2 促銷信Promotion Letter
- Unit 1 促銷注意事項Promotional Notes
- Unit 2 寫作技巧Writing Skills
- Unit 3 寫促銷信Writing a Promotion Letter
- PART 3 代理函電Agent Letter
- Unit 1 物色代理商Looking For Agents
- Unit 2 代理邀約Agents Offer
- Unit 3 代理申請Agent Application
- Unit 4 歡迎新代理Welcome New Agent
- CHAP 04 訂單操作函電Order Operation Letters
- Unit 2 具體詢盤A Specific Inquiry
- Unit 3 回復無效的詢盤Response to an Invalid Inquiry
- Unit 4 回復目的不明的詢盤Response to an Unknown Inquiry
- Unit 5 客戶各種問題的解答Answering Customers'Questions
- PART 2 發(fā)盤函電Offer Letter
- Unit 1 發(fā)盤術(shù)語Terms of Offer
- Unit 2 發(fā)盤注意事項Notes of Offer
- Unit 3 實盤和虛盤Firm Offer and Non-firm Offer
- Unit 4 回復客戶的詢價Response to Customer Enquiry
- Unit 5 主動給客戶發(fā)盤Take the Initiative to Offer Customers
- PART 3 還盤函電Counter-offer Letter
- Unit 1 受盤人提出新發(fā)盤The Offeree Made a New Offer
- Unit 2 對還盤的答復Answer to a Counter-offer
- Unit 3 拒絕客戶的要求Rejecting Customers'Requests
- PART 4 其他函電Other Letter
- Unit 1 通知客戶價格調(diào)整Informing Customer of Price Adjustment
- Unit 2 商定傭金Commission Discussion
- CHAP 05 接受與簽約函電Acceptance and Contract Letters
- PART 1 建立合作關(guān)系Create a Partnership
- Unit 1 客戶接受發(fā)盤Offer Acceptance
- Unit 2 開具形式發(fā)票Sending PI
- Unit 3 訂單確認函Order Confirmation Letter
- Unit 4 感謝客戶訂貨Thank You for Letter of Order
- PART 2 簽約成交函Letter of Signing
- Unit 1 邀請簽約Invitation to Sign Up
- Unit 2 確認收到合同Contract Received Confirmation
- Unit 3 合同條款Contract Clauses
- PART 3 生產(chǎn)前準備Pre-production preparation
- Unit 1 準備樣品Preparing Samples
- Unit 2 向供應(yīng)商下單Placing Order to Vendor
- CHAP 06 生產(chǎn)與裝運函電Production and Shipment Letters
- PART 1 跟蹤生產(chǎn)過程Tracking Production Process
- Unit 1 產(chǎn)前變動Preproduction Variation
- Unit 2 告知客戶生產(chǎn)情況Advising the Production Status
- Unit 3 第三方驗廠Factory Audit
- Unit 4 請第三方驗貨Applying 3rd Party for Inspection
- Unit 5 未通過驗貨Failure in Inspection
- Unit 6 申請重驗Requesting a Re-inspection
- PART 2 裝運環(huán)節(jié)Shipping Links
- Unit 1 討論裝運細節(jié)Shipping Details Discussion
- Unit 2 告知客戶裝運情況Keeping Customer Informed of Shipment Status
- CHAP 07 支付結(jié)算和信用證Payment,Settlement and Letter of Credit
- PART 1 支付結(jié)算事宜Payment and Settlement Matters
- Unit 1 提供單據(jù)并催款Documentary Submission and Payment Push
- Unit 2 請客戶提供銀行流水單Asking for Bank Statement
- Unit 3 收到客戶回應(yīng)Receiving the Response from Customers
- Unit 4 告知客戶收到款項Informing Clients of Receiving Funds
- PART 2 關(guān)于信用證About L/C
- Unit 1 請客戶接受信用證差異點Proposing Acceptance Discrepancy of L/C
- Unit 2 請客戶更改信用證Proposing Amendment to L/C
- Unit 3 收到客戶回應(yīng)Receiving the Response from Customer
- PART 3 新支付結(jié)算方式New Payment Settlement
- Unit 1 申請新的付款方式Requesting New Payment Methods
- Unit 2 回復新付款方式Responding by New Payment Methods
- CHAP 08 保險與售后函電Insurance and After-sale Letters
- PART 1 與保險有關(guān)的函電Insurance Letter
- Unit 1 應(yīng)記載的內(nèi)容Contents to be Recorded
- Unit 2 常用術(shù)語和句型Common Terms and Sentences
- Unit 3 樣函Sample Letter
- PART 2 往來商議保險條款I(lǐng)nsurance Terms Negotiation
- Unit 1 安排投保事宜Arranging Insurance Cover
- Unit 2 收到客戶回應(yīng)Receiving the Response from Customers
- PART 3 售后跟進函電After-sale and Follow-up Letter
- Unit 1 跟進產(chǎn)品銷售情況Following up Product Sales
- Unit 2 掌握最新市場動向Mastering the Latest Market Trends
- Unit 3 提供改進方案Solutions to Defect
- Unit 4 推薦相關(guān)產(chǎn)品Recommending Related Products
- CHAP 09 投訴與索賠函電Complaints and Claims Letters
- PART 1 處理投訴問題Handling Complaints
- Unit 1 處理數(shù)量不足投訴Handling Insufficient Quantity Complaints
- Unit 2 處理錯發(fā)貨物投訴Handling Wrongly Delivery Complaints
- Unit 3 處理品質(zhì)投訴Handling Quality Complaints
- Unit 4 處理誤期投訴Handling Delivery Delay Complaints
- Unit 5 處理服務(wù)投訴Handling Service Complaints
- PART 2 索賠函電Claim Letter
- Unit 1 客戶提出索賠Compensation Claim
- Unit 2 確定賠款金額Determining the Amount of Compensation
- Unit 3 請求分期賠款Asking for Installment
- Unit 4 請求延期賠付Asking for Deferred Compensation
- Unit 5 商議代替賠款的方式Negotiation for Alternatives
- Unit 6 拒絕向客戶賠款Declining a Request For a Claim
- CHAP 10 其他外貿(mào)函電Other Foreign Trade Letters
- PART 1 日常通知函電Daily Inform Letter
- Unit 1 通知郵箱地址變更Notice on Change of Email Address
- Unit 2 通知公司地址變更Notice on Change of Company Address
- Unit 3 通知公司新規(guī)定Notice on Change of Policy
- Unit 4 通知離職Notice on Resignation
- Unit 5 通知休假Notice on Holiday Closing
- Unit 6 通知復工Notice on Returning to Work
- PART 2 問候函電Greetings Letter
- Unit 1 圣誕節(jié)問候Christmas Greetings
- Unit 2 新年祝愿New Year Greetings
- Unit 3 感恩節(jié)問候Thanksgiving Greetings
- Unit 4 開齋節(jié)問候Eid Greetings
- PART 3 其他函電Other Letter
- Unit 1 自動回復函Automatic Response Letter
- Unit 2 請求客戶推薦Requesting a Recommendation from Customers
- Unit 3 生病慰問函Getting Well Letter
- Unit 4 贈送禮物Gift Giving
- Unit 5 升職祝賀Promotion Congratulations
- 讀者意見反饋表 更新時間:2020-06-29 14:41:46
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