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會員
新手學外貿函電一本通
朱菲菲 著
更新時間：2020-06-29 14:41:46
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讀者意見反饋表
這是一本全面介紹外貿業務各流程中需要用到的英文函電的書籍。全書共10章，主要包括三部分，第一部分介紹一些外貿函電常用術語；第二部分介紹具體的外貿業務各流程需要用到的函電，包括簽訂單函電、議價函電和索賠函電等；第三部分介紹從事外貿活動還需要用到的其他外貿函電，包括祝賀函電和問候函電等。本書針對具體的外貿業務而編寫，從實際出發，通過大量常用詞匯和情境實例，真實展示在外貿實戰中專業的英文函電。幫助外貿人員在短時間內學會得體的英文商務信函表達，從而更好地與客戶溝通。
最新章節
- 讀者意見反饋表
- Unit 5 升職祝賀Promotion Congratulations
- Unit 4 贈送禮物Gift Giving
- Unit 3 生病慰問函Getting Well Letter
- Unit 2 請求客戶推薦Requesting a Recommendation from Customers
- Unit 1 自動回復函Automatic Response Letter
上架時間：2020-06-29 14:28:00
出版社：中國鐵道出版社
上海閱文信息技術有限公司已經獲得合法授權，并進行制作發行
- 讀者意見反饋表 更新時間：2020-06-29 14:41:46
- Unit 5 升職祝賀Promotion Congratulations
- Unit 4 贈送禮物Gift Giving
- Unit 3 生病慰問函Getting Well Letter
- Unit 2 請求客戶推薦Requesting a Recommendation from Customers
- Unit 1 自動回復函Automatic Response Letter
- PART 3 其他函電Other Letter
- Unit 4 開齋節問候Eid Greetings
- Unit 3 感恩節問候Thanksgiving Greetings
- Unit 2 新年祝愿New Year Greetings
- Unit 1 圣誕節問候Christmas Greetings
- PART 2 問候函電Greetings Letter
- Unit 6 通知復工Notice on Returning to Work
- Unit 5 通知休假Notice on Holiday Closing
- Unit 4 通知離職Notice on Resignation
- Unit 3 通知公司新規定Notice on Change of Policy
- Unit 2 通知公司地址變更Notice on Change of Company Address
- Unit 1 通知郵箱地址變更Notice on Change of Email Address
- PART 1 日常通知函電Daily Inform Letter
- CHAP 10 其他外貿函電Other Foreign Trade Letters
- Unit 6 拒絕向客戶賠款Declining a Request For a Claim
- Unit 5 商議代替賠款的方式Negotiation for Alternatives
- Unit 4 請求延期賠付Asking for Deferred Compensation
- Unit 3 請求分期賠款Asking for Installment
- Unit 2 確定賠款金額Determining the Amount of Compensation
- Unit 1 客戶提出索賠Compensation Claim
- PART 2 索賠函電Claim Letter
- Unit 5 處理服務投訴Handling Service Complaints
- Unit 4 處理誤期投訴Handling Delivery Delay Complaints
- Unit 3 處理品質投訴Handling Quality Complaints
- Unit 2 處理錯發貨物投訴Handling Wrongly Delivery Complaints
- Unit 1 處理數量不足投訴Handling Insufficient Quantity Complaints
- PART 1 處理投訴問題Handling Complaints
- CHAP 09 投訴與索賠函電Complaints and Claims Letters
- Unit 4 推薦相關產品Recommending Related Products
- Unit 3 提供改進方案Solutions to Defect
- Unit 2 掌握最新市場動向Mastering the Latest Market Trends
- Unit 1 跟進產品銷售情況Following up Product Sales
- PART 3 售后跟進函電After-sale and Follow-up Letter
- Unit 2 收到客戶回應Receiving the Response from Customers
- Unit 1 安排投保事宜Arranging Insurance Cover
- PART 2 往來商議保險條款Insurance Terms Negotiation
- Unit 3 樣函Sample Letter
- Unit 2 常用術語和句型Common Terms and Sentences
- Unit 1 應記載的內容Contents to be Recorded
- PART 1 與保險有關的函電Insurance Letter
- CHAP 08 保險與售后函電Insurance and After-sale Letters
- Unit 2 回復新付款方式Responding by New Payment Methods
- Unit 1 申請新的付款方式Requesting New Payment Methods
- PART 3 新支付結算方式New Payment Settlement
- Unit 3 收到客戶回應Receiving the Response from Customer
- Unit 2 請客戶更改信用證Proposing Amendment to L/C
- Unit 1 請客戶接受信用證差異點Proposing Acceptance Discrepancy of L/C
- PART 2 關于信用證About L/C
- Unit 4 告知客戶收到款項Informing Clients of Receiving Funds
- Unit 3 收到客戶回應Receiving the Response from Customers
- Unit 2 請客戶提供銀行流水單Asking for Bank Statement
- Unit 1 提供單據并催款Documentary Submission and Payment Push
- PART 1 支付結算事宜Payment and Settlement Matters
- CHAP 07 支付結算和信用證Payment，Settlement and Letter of Credit
- Unit 2 告知客戶裝運情況Keeping Customer Informed of Shipment Status
- Unit 1 討論裝運細節Shipping Details Discussion
- PART 2 裝運環節Shipping Links
- Unit 6 申請重驗Requesting a Re-inspection
- Unit 5 未通過驗貨Failure in Inspection
- Unit 4 請第三方驗貨Applying 3rd Party for Inspection
- Unit 3 第三方驗廠Factory Audit
- Unit 2 告知客戶生產情況Advising the Production Status
- Unit 1 產前變動Preproduction Variation
- PART 1 跟蹤生產過程Tracking Production Process
- CHAP 06 生產與裝運函電Production and Shipment Letters
- Unit 2 向供應商下單Placing Order to Vendor
- Unit 1 準備樣品Preparing Samples
- PART 3 生產前準備Pre-production preparation
- Unit 3 合同條款Contract Clauses
- Unit 2 確認收到合同Contract Received Confirmation
- Unit 1 邀請簽約Invitation to Sign Up
- PART 2 簽約成交函Letter of Signing
- Unit 4 感謝客戶訂貨Thank You for Letter of Order
- Unit 3 訂單確認函Order Confirmation Letter
- Unit 2 開具形式發票Sending PI
- Unit 1 客戶接受發盤Offer Acceptance
- PART 1 建立合作關系Create a Partnership
- CHAP 05 接受與簽約函電Acceptance and Contract Letters
- Unit 2 商定傭金Commission Discussion
- Unit 1 通知客戶價格調整Informing Customer of Price Adjustment
- PART 4 其他函電Other Letter
- Unit 3 拒絕客戶的要求Rejecting Customers'Requests
- Unit 2 對還盤的答復Answer to a Counter-offer
- Unit 1 受盤人提出新發盤The Offeree Made a New Offer
- PART 3 還盤函電Counter-offer Letter
- Unit 5 主動給客戶發盤Take the Initiative to Offer Customers
- Unit 4 回復客戶的詢價Response to Customer Enquiry
- Unit 3 實盤和虛盤Firm Offer and Non-firm Offer
- Unit 2 發盤注意事項Notes of Offer
- Unit 1 發盤術語Terms of Offer
- PART 2 發盤函電Offer Letter
- Unit 5 客戶各種問題的解答Answering Customers'Questions
- Unit 4 回復目的不明的詢盤Response to an Unknown Inquiry
- Unit 3 回復無效的詢盤Response to an Invalid Inquiry
- Unit 2 具體詢盤A Specific Inquiry
- CHAP 04 訂單操作函電Order Operation Letters
- Unit 4 歡迎新代理Welcome New Agent
- Unit 3 代理申請Agent Application
- Unit 2 代理邀約Agents Offer
- Unit 1 物色代理商Looking For Agents
- PART 3 代理函電Agent Letter
- Unit 3 寫促銷信Writing a Promotion Letter
- Unit 2 寫作技巧Writing Skills
- Unit 1 促銷注意事項Promotional Notes
- PART 2 促銷信Promotion Letter
- Unit 3 突出專業素養Highlighting Specialty
- Unit 2 介紹優勢Introducing Advantages
- Unit 1 拓展潛在客戶Developing Potential Customers
- PART 1 開發信Sales Letter
- CHAP 03 開發信與促銷信Sales Letters and Promotion Letters
- Unit 3 展會后的聯絡往來Contacting After Fairs
- Unit 2 展會邀請Contacting Before Fairs
- Unit 1 跟進合作伙伴的意愿Follow Up Partners'Will
- PART 3 會面后的跟進工作Follow Up After Meeting
- Unit 3 取消會面Cancelling a Meeting
- Unit 2 確定時間地點Determining the Time and Place
- Unit 1 邀請客戶會面Requesting Business Appointment
- PART 2 預約會面函電Appointment Letter
- Unit 3 資信調查回函Letter of Credit Information
- Unit 2 資信調查函Credit Survey Letter
- Unit 1 寫作技巧Writing Skills
- PART 1 資信調查函電Credit Investigation Letter
- CHAP 02 發展客戶拉業務Develop Customer and Service
- Unit 7 外貿函電的格式Format of Foreign Trade Letter
- Unit 6 抄送、附件和附言Carbon Copy，Attachment and Postscript
- Unit 5 敬語和落款Complimentary Closing and Signature
- Unit 4 正文和結尾The Body and The Ending
- Unit 3 經辦人、稱呼和主題Operator，Salutation and Subject
- Unit 2 存盤號、日期和封內地址Reference，Date and Inside Address
- Unit 1 信封和信頭Envelope and Heading
- PART 3 外貿函電Foreign Trade Letters
- Unit 6 其他外貿函電術語Other Foreign Trade Terms
- Unit 5 裝貨單Shipping Order
- Unit 4 即期匯票Demand Draft
- Unit 3 付款交單Documents Against Payments
- Unit 2 水漬險With Particular Average
- Unit 1 共同海損General Average
- PART 2 外貿函電常用術語Essential Terms of Foreign Trade Letters
- Unit 3 外貿一般流程General Process of Foreign Trade
- Unit 2 成本加運費Cost and Freight
- Unit 1 常用術語Essential Terms
- PART 1 外貿Foreign Trade
- CHAP 01 外貿函電基礎知識Basic Knowledge of Foreign Trade Letters
- 前言
- 內容簡介
- 版權信息
- 封面
- 封面
- 版權信息
- 內容簡介
- 前言
- CHAP 01 外貿函電基礎知識Basic Knowledge of Foreign Trade Letters
- PART 1 外貿Foreign Trade
- Unit 1 常用術語Essential Terms
- Unit 2 成本加運費Cost and Freight
- Unit 3 外貿一般流程General Process of Foreign Trade
- PART 2 外貿函電常用術語Essential Terms of Foreign Trade Letters
- Unit 1 共同海損General Average
- Unit 2 水漬險With Particular Average
- Unit 3 付款交單Documents Against Payments
- Unit 4 即期匯票Demand Draft
- Unit 5 裝貨單Shipping Order
- Unit 6 其他外貿函電術語Other Foreign Trade Terms
- PART 3 外貿函電Foreign Trade Letters
- Unit 1 信封和信頭Envelope and Heading
- Unit 2 存盤號、日期和封內地址Reference，Date and Inside Address
- Unit 3 經辦人、稱呼和主題Operator，Salutation and Subject
- Unit 4 正文和結尾The Body and The Ending
- Unit 5 敬語和落款Complimentary Closing and Signature
- Unit 6 抄送、附件和附言Carbon Copy，Attachment and Postscript
- Unit 7 外貿函電的格式Format of Foreign Trade Letter
- CHAP 02 發展客戶拉業務Develop Customer and Service
- PART 1 資信調查函電Credit Investigation Letter
- Unit 1 寫作技巧Writing Skills
- Unit 2 資信調查函Credit Survey Letter
- Unit 3 資信調查回函Letter of Credit Information
- PART 2 預約會面函電Appointment Letter
- Unit 1 邀請客戶會面Requesting Business Appointment
- Unit 2 確定時間地點Determining the Time and Place
- Unit 3 取消會面Cancelling a Meeting
- PART 3 會面后的跟進工作Follow Up After Meeting
- Unit 1 跟進合作伙伴的意愿Follow Up Partners'Will
- Unit 2 展會邀請Contacting Before Fairs
- Unit 3 展會后的聯絡往來Contacting After Fairs
- CHAP 03 開發信與促銷信Sales Letters and Promotion Letters
- PART 1 開發信Sales Letter
- Unit 1 拓展潛在客戶Developing Potential Customers
- Unit 2 介紹優勢Introducing Advantages
- Unit 3 突出專業素養Highlighting Specialty
- PART 2 促銷信Promotion Letter
- Unit 1 促銷注意事項Promotional Notes
- Unit 2 寫作技巧Writing Skills
- Unit 3 寫促銷信Writing a Promotion Letter
- PART 3 代理函電Agent Letter
- Unit 1 物色代理商Looking For Agents
- Unit 2 代理邀約Agents Offer
- Unit 3 代理申請Agent Application
- Unit 4 歡迎新代理Welcome New Agent
- CHAP 04 訂單操作函電Order Operation Letters
- Unit 2 具體詢盤A Specific Inquiry
- Unit 3 回復無效的詢盤Response to an Invalid Inquiry
- Unit 4 回復目的不明的詢盤Response to an Unknown Inquiry
- Unit 5 客戶各種問題的解答Answering Customers'Questions
- PART 2 發盤函電Offer Letter
- Unit 1 發盤術語Terms of Offer
- Unit 2 發盤注意事項Notes of Offer
- Unit 3 實盤和虛盤Firm Offer and Non-firm Offer
- Unit 4 回復客戶的詢價Response to Customer Enquiry
- Unit 5 主動給客戶發盤Take the Initiative to Offer Customers
- PART 3 還盤函電Counter-offer Letter
- Unit 1 受盤人提出新發盤The Offeree Made a New Offer
- Unit 2 對還盤的答復Answer to a Counter-offer
- Unit 3 拒絕客戶的要求Rejecting Customers'Requests
- PART 4 其他函電Other Letter
- Unit 1 通知客戶價格調整Informing Customer of Price Adjustment
- Unit 2 商定傭金Commission Discussion
- CHAP 05 接受與簽約函電Acceptance and Contract Letters
- PART 1 建立合作關系Create a Partnership
- Unit 1 客戶接受發盤Offer Acceptance
- Unit 2 開具形式發票Sending PI
- Unit 3 訂單確認函Order Confirmation Letter
- Unit 4 感謝客戶訂貨Thank You for Letter of Order
- PART 2 簽約成交函Letter of Signing
- Unit 1 邀請簽約Invitation to Sign Up
- Unit 2 確認收到合同Contract Received Confirmation
- Unit 3 合同條款Contract Clauses
- PART 3 生產前準備Pre-production preparation
- Unit 1 準備樣品Preparing Samples
- Unit 2 向供應商下單Placing Order to Vendor
- CHAP 06 生產與裝運函電Production and Shipment Letters
- PART 1 跟蹤生產過程Tracking Production Process
- Unit 1 產前變動Preproduction Variation
- Unit 2 告知客戶生產情況Advising the Production Status
- Unit 3 第三方驗廠Factory Audit
- Unit 4 請第三方驗貨Applying 3rd Party for Inspection
- Unit 5 未通過驗貨Failure in Inspection
- Unit 6 申請重驗Requesting a Re-inspection
- PART 2 裝運環節Shipping Links
- Unit 1 討論裝運細節Shipping Details Discussion
- Unit 2 告知客戶裝運情況Keeping Customer Informed of Shipment Status
- CHAP 07 支付結算和信用證Payment，Settlement and Letter of Credit
- PART 1 支付結算事宜Payment and Settlement Matters
- Unit 1 提供單據并催款Documentary Submission and Payment Push
- Unit 2 請客戶提供銀行流水單Asking for Bank Statement
- Unit 3 收到客戶回應Receiving the Response from Customers
- Unit 4 告知客戶收到款項Informing Clients of Receiving Funds
- PART 2 關于信用證About L/C
- Unit 1 請客戶接受信用證差異點Proposing Acceptance Discrepancy of L/C
- Unit 2 請客戶更改信用證Proposing Amendment to L/C
- Unit 3 收到客戶回應Receiving the Response from Customer
- PART 3 新支付結算方式New Payment Settlement
- Unit 1 申請新的付款方式Requesting New Payment Methods
- Unit 2 回復新付款方式Responding by New Payment Methods
- CHAP 08 保險與售后函電Insurance and After-sale Letters
- PART 1 與保險有關的函電Insurance Letter
- Unit 1 應記載的內容Contents to be Recorded
- Unit 2 常用術語和句型Common Terms and Sentences
- Unit 3 樣函Sample Letter
- PART 2 往來商議保險條款Insurance Terms Negotiation
- Unit 1 安排投保事宜Arranging Insurance Cover
- Unit 2 收到客戶回應Receiving the Response from Customers
- PART 3 售后跟進函電After-sale and Follow-up Letter
- Unit 1 跟進產品銷售情況Following up Product Sales
- Unit 2 掌握最新市場動向Mastering the Latest Market Trends
- Unit 3 提供改進方案Solutions to Defect
- Unit 4 推薦相關產品Recommending Related Products
- CHAP 09 投訴與索賠函電Complaints and Claims Letters
- PART 1 處理投訴問題Handling Complaints
- Unit 1 處理數量不足投訴Handling Insufficient Quantity Complaints
- Unit 2 處理錯發貨物投訴Handling Wrongly Delivery Complaints
- Unit 3 處理品質投訴Handling Quality Complaints
- Unit 4 處理誤期投訴Handling Delivery Delay Complaints
- Unit 5 處理服務投訴Handling Service Complaints
- PART 2 索賠函電Claim Letter
- Unit 1 客戶提出索賠Compensation Claim
- Unit 2 確定賠款金額Determining the Amount of Compensation
- Unit 3 請求分期賠款Asking for Installment
- Unit 4 請求延期賠付Asking for Deferred Compensation
- Unit 5 商議代替賠款的方式Negotiation for Alternatives
- Unit 6 拒絕向客戶賠款Declining a Request For a Claim
- CHAP 10 其他外貿函電Other Foreign Trade Letters
- PART 1 日常通知函電Daily Inform Letter
- Unit 1 通知郵箱地址變更Notice on Change of Email Address
- Unit 2 通知公司地址變更Notice on Change of Company Address
- Unit 3 通知公司新規定Notice on Change of Policy
- Unit 4 通知離職Notice on Resignation
- Unit 5 通知休假Notice on Holiday Closing
- Unit 6 通知復工Notice on Returning to Work
- PART 2 問候函電Greetings Letter
- Unit 1 圣誕節問候Christmas Greetings
- Unit 2 新年祝愿New Year Greetings
- Unit 3 感恩節問候Thanksgiving Greetings
- Unit 4 開齋節問候Eid Greetings
- PART 3 其他函電Other Letter
- Unit 1 自動回復函Automatic Response Letter
- Unit 2 請求客戶推薦Requesting a Recommendation from Customers
- Unit 3 生病慰問函Getting Well Letter
- Unit 4 贈送禮物Gift Giving
- Unit 5 升職祝賀Promotion Congratulations
- 讀者意見反饋表 更新時間：2020-06-29 14:41:46
