Remote Usability Testing
UsabilitytestingisasubdisciplineofUserExperience.Itsgoalistoensurethatagivenproductiseasytouseandtheuser'sexperiencewiththeproductisintuitiveandsatisfying.Usabilitystudiesareconductedwithstudyparticipantswhoarerepresentativeofthetargetuserstogatherfeedbackonauserinterface.Thefeedbackisthenusedtorefineandimprovetheuserinterface.Remotestudiesinvolvefewerlogistics,allowparticipationregardlessoflocationandarequickerandcheapertoexecutecomparedtoinpersonstudies,whiledeliveringvaluableinsights.Theusersarenotinhibitedbybeinginanewenvironmentunderobservation;theycanactnaturallyintheirfamiliarenvironment.Remoteunmoderatedstudiesadditionallyhavetheadvantageofbeingindependentoftimezones.Thisbookwillteachyouhowtoconductqualitativeremoteusabilitystudies,inparticularremotemoderatedandunmoderatedstudies.Eachchapterprovidesactionabletipsonhowtouseeachmethodologyandhowtocompensateforthespecificnatureofeachmethodology.Thebookalsoprovidesmaterialtohelpwithplanningandexecutingeachstudytype.
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