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Fixing Bad UX Designs
Lisandra Maioli 著
更新時間：2021-06-24 19:03:17
開會員，本書免費讀 >
ThisbookisforanyoneconfrontedwithapoorlydesignedUX.ItisidealforUXprofessionalswhowanttosolveproblemswithexistingUXdesigns,andUXdesignerswhowanttoenhancetheirdesignsoranalyzeandrectifywheretheywentwrong.
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- Other Books You May Enjoy
- UXPA
- UX Design Community
- Designer Hangout
- UX Forums
品牌：中圖公司
上架時間：2021-06-24 18:00:01
出版社：Packt Publishing
本書數字版權由中圖公司提供，并由其授權上海閱文信息技術有限公司制作發行
- Leave a review - let other readers know what you think 更新時間：2021-06-24 19:03:17
- Other Books You May Enjoy
- UXPA
- UX Design Community
- Designer Hangout
- UX Forums
- UX Checklists
- UXMyths
- UX Collective
- Designmodo
- UXaday
- UX Blog
- Smashing Magazine
- UXMatters
- UXBooth
- UX Magazine
- Nielsen Norman Group
- Usability.gov
- Keeping Up to Date
- Summary
- Creating reports
- Preparing reports for the stakeholders
- Crossing qualitative with quantitative
- Average ticket/Average order value
- Clicks/Click Through Rate (CTR)
- New visitors versus recurring
- Sessions/Sessions
- Page views per session/Page per session
- Average session time/Session duration
- Exit rate/Exit rate
- Bounce rate/Bounce rate
- Conversion rate (CR)
- Google Analytics
- Tools and methodologies
- Defining UX metrics
- Framework H.E.A.R.T.
- NPS (Net Promoter Score)
- SUS (System Usability Scale)
- Conversion
- Engagement
- Usability
- UX KPIs
- Approaches
- Planning
- The relationship between UX research design and analytics
- Measuring UX
- Measuring UX Solutions
- Summary
- QA needs to take into account the context
- UX's work does not end in technology
- Testing for QA
- User stories
- Storyboards
- Flows
- Sitemaps/app maps
- System state inventory
- Prototype
- Annotated wireframes
- Creating documentation
- Lean UX Canvas
- UX canvas
- Communicating the project
- Implementing UX Solutions
- Summary
- Avoid resolving ad hoc bugs
- Do not interfere in the middle of the test
- Learn from failures as well as successes
- Moderate or not moderate?
- Designing your well thought out tests
- Use realistic data
- Use realistic content
- Tips to run usability testing with a prototyping tool
- Stand with camera resting on the table
- Support coupled to the cell phone
- Sharing the phone screen with your computer
- Application that records the mobile screen
- A third person with a camera
- Five ways to do mobile usability testing
- Other tools
- Skype/GoToMeeting
- UsabilityHub
- User testing
- WhatUsersDo
- Lookback
- Tools to run usability tests
- Observers
- A facilitator
- Interactive prototype with friendly test features
- Sample users
- Running usability tests
- Running tests with prototypes
- Sketch app
- Proto.io
- JustinMind
- Balsamiq
- Principle
- Origami Studio
- Framer
- Flinto
- Figma
- UXPin
- Zeplin
- Adobe XD
- InVision Studio
- InVision app
- Axure RP
- Marvel app
- POP by Marvel
- Fluid UI
- Paper
- Prototyping tools
- Choosing the right tool to create prototypes
- High-fidelity (hi-fi) prototypes
- Medium-fidelity (mid-fi) prototypes
- Low-fidelity (lo-fi) prototype
- Conceptual prototype
- Testing validating and refining
- Prototyping and Validating UX Solutions
- Summary
- Tree testing
- Content selection and card preparation
- The card sorting process
- Card sorting
- Using card sorting and tree testing to fix bad IA
- Task flow analysis
- Navigation schema and nomenclature
- Content inventory
- Wireframes
- Navigational flows
- Flowchart
- Site maps
- Content tree
- How to identify IA issues
- Architecture
- Cognitive psychology
- Biblioteconomy
- IA and different fields
- IA as part of UX
- Improving IA for Better Navigation
- Summary
- When offline meets online experiences
- Redesigning urinals to encourage men to wash their hands
- Bus stop as part of the user journey
- Improving boarding passes
- Creating magic experience in parks
- Improving car panel design
- Simplifying an elevator panel (but not much)
- Usability
- How to improve ATMs
- UX can be applied everywhere
- Improving Physical Experiences
- Summary
- eSight
- TellMe TV
- AccessNow
- Awake Labs' Reveal
- Legal and General
- Tesco
- Barclays
- Tuva
- Oxo
- The de Young Museum
- Fukuoka City Subway
- Real examples and case studies
- More accessibility tips
- Focused tips
- Screen readers
- Good practices
- Accessibility and IoT
- What about apps?
- Other disabilities
- Color blindness
- The importance of colors
- Automated accessibility tools
- Accessibility analysis
- Accessibility as an inclusive UX
- Accessible as part of the universal design
- Different demands in accessibility
- Robust
- Understandable
- Operable
- Perceivable
- The WCAG documentation
- What accessibility is and its importance
- Considering Accessibility As Part of the UX
- Summary
- Tips for good microcopy
- The functional value of microtexts
- Copy and microcopy for UX
- SEO
- Organization
- Editorial and tone of voice guide
- Strategic recommendations
- Content analysis
- Content strategy and microcopy
- Using consistent iconography
- Picking the right color scheme
- Fonts
- Responsive typography
- Background
- Body of text
- Headline
- Choosing the appropriate typography
- Minding the hierarchy of the UI elements
- UI elements for good UX communication
- The importance of good UI for a great UX
- Identifying UI and content issues
- Using UI and Content for Better Communication
- Summary
- Using good call-to-action
- Following design trends
- Improving the loading time
- Leaving the main function of your site prominent
- Making your user think as little as possible and save as much information as possible
- Helping your users save time
- Building responsive and accessible websites
- Doing A/B tests
- Doing usability tests
- Research and interviewing your users
- Other tools
- Website Grader by HubSpot
- Lucky Orange
- Formisimo
- Woopra
- Inspectlet
- Chartbeat
- AppSee
- Hotjar
- Mixpanel
- Google Analytics
- Quantitative/data analysis
- Previous analysis
- Identifying conversion issues
- Increasing Conversion with UX
- Summary
- Design test iterate repeat
- Finding solutions
- User feedback
- Heuristic evaluation
- Analytics
- Be visual
- Organizing the reports
- Exploring Potential UX Solutions
- Summary
- Defining the challenges and project goals
- User journey and touch points
- Understanding the competitors
- Step 7—Determine types of people
- Step 6—Develop the narrative
- Step 5—Check the entire set of person to eliminate redundancies
- Step 4—List relevant characteristics and objectives
- Step 3—Identify key patterns of behavior
- Step 2—map interviewees into variables
- Step 1—Identify behavioral and demographic variables
- Creating personas
- Guerrilla research
- Screening and recruiting
- 20 UX methods in brief
- User research methodologies
- Heuristic evaluation
- Investigation
- Understanding users and their needs
- Interviewing stakeholders
- Stakeholder matrix
- RACI matrix
- Prioritization map
- Identifying stakeholders and their needs
- Identifying UX Issues – UX Methodologies
- Summary
- Metrics and KPI's
- Getting stakeholders involved
- The ROI of fixing bad UX design
- Bad UX is bad for your business
- UX is present everywhere
- Understanding UX and its Importance
- Reviews
- Get in touch
- Conventions used
- Download the color images
- To get the most out of this book
- What this book covers
- Who this book is for
- Preface
- Packt is searching for authors like you
- About the reviewers
- About the author
- Contributors
- Foreword
- PacktPub.com
- Why subscribe?
- Packt Upsell
- Dedication
- Title Page
- coverpage
- coverpage
- Title Page
- Dedication
- Packt Upsell
- Why subscribe?
- PacktPub.com
- Foreword
- Contributors
- About the author
- About the reviewers
- Packt is searching for authors like you
- Preface
- Who this book is for
- What this book covers
- To get the most out of this book
- Download the color images
- Conventions used
- Get in touch
- Reviews
- Understanding UX and its Importance
- UX is present everywhere
- Bad UX is bad for your business
- The ROI of fixing bad UX design
- Getting stakeholders involved
- Metrics and KPI's
- Summary
- Identifying UX Issues – UX Methodologies
- Identifying stakeholders and their needs
- Prioritization map
- RACI matrix
- Stakeholder matrix
- Interviewing stakeholders
- Understanding users and their needs
- Investigation
- Heuristic evaluation
- User research methodologies
- 20 UX methods in brief
- Screening and recruiting
- Guerrilla research
- Creating personas
- Step 1—Identify behavioral and demographic variables
- Step 2—map interviewees into variables
- Step 3—Identify key patterns of behavior
- Step 4—List relevant characteristics and objectives
- Step 5—Check the entire set of person to eliminate redundancies
- Step 6—Develop the narrative
- Step 7—Determine types of people
- Understanding the competitors
- User journey and touch points
- Defining the challenges and project goals
- Summary
- Exploring Potential UX Solutions
- Organizing the reports
- Be visual
- Analytics
- Heuristic evaluation
- User feedback
- Finding solutions
- Design test iterate repeat
- Summary
- Increasing Conversion with UX
- Identifying conversion issues
- Previous analysis
- Quantitative/data analysis
- Google Analytics
- Mixpanel
- Hotjar
- AppSee
- Chartbeat
- Inspectlet
- Woopra
- Formisimo
- Lucky Orange
- Website Grader by HubSpot
- Other tools
- Research and interviewing your users
- Doing usability tests
- Doing A/B tests
- Building responsive and accessible websites
- Helping your users save time
- Making your user think as little as possible and save as much information as possible
- Leaving the main function of your site prominent
- Improving the loading time
- Following design trends
- Using good call-to-action
- Summary
- Using UI and Content for Better Communication
- Identifying UI and content issues
- The importance of good UI for a great UX
- UI elements for good UX communication
- Minding the hierarchy of the UI elements
- Choosing the appropriate typography
- Headline
- Body of text
- Background
- Responsive typography
- Fonts
- Picking the right color scheme
- Using consistent iconography
- Content strategy and microcopy
- Content analysis
- Strategic recommendations
- Editorial and tone of voice guide
- Organization
- SEO
- Copy and microcopy for UX
- The functional value of microtexts
- Tips for good microcopy
- Summary
- Considering Accessibility As Part of the UX
- What accessibility is and its importance
- The WCAG documentation
- Perceivable
- Operable
- Understandable
- Robust
- Different demands in accessibility
- Accessible as part of the universal design
- Accessibility as an inclusive UX
- Accessibility analysis
- Automated accessibility tools
- The importance of colors
- Color blindness
- Other disabilities
- What about apps?
- Accessibility and IoT
- Good practices
- Screen readers
- Focused tips
- More accessibility tips
- Real examples and case studies
- Fukuoka City Subway
- The de Young Museum
- Oxo
- Tuva
- Barclays
- Tesco
- Legal and General
- Awake Labs' Reveal
- AccessNow
- TellMe TV
- eSight
- Summary
- Improving Physical Experiences
- UX can be applied everywhere
- How to improve ATMs
- Usability
- Simplifying an elevator panel (but not much)
- Improving car panel design
- Creating magic experience in parks
- Improving boarding passes
- Bus stop as part of the user journey
- Redesigning urinals to encourage men to wash their hands
- When offline meets online experiences
- Summary
- Improving IA for Better Navigation
- IA as part of UX
- IA and different fields
- Biblioteconomy
- Cognitive psychology
- Architecture
- How to identify IA issues
- Content tree
- Site maps
- Flowchart
- Navigational flows
- Wireframes
- Content inventory
- Navigation schema and nomenclature
- Task flow analysis
- Using card sorting and tree testing to fix bad IA
- Card sorting
- The card sorting process
- Content selection and card preparation
- Tree testing
- Summary
- Prototyping and Validating UX Solutions
- Testing validating and refining
- Conceptual prototype
- Low-fidelity (lo-fi) prototype
- Medium-fidelity (mid-fi) prototypes
- High-fidelity (hi-fi) prototypes
- Choosing the right tool to create prototypes
- Prototyping tools
- Paper
- Fluid UI
- POP by Marvel
- Marvel app
- Axure RP
- InVision app
- InVision Studio
- Adobe XD
- Zeplin
- UXPin
- Figma
- Flinto
- Framer
- Origami Studio
- Principle
- Balsamiq
- JustinMind
- Proto.io
- Sketch app
- Running tests with prototypes
- Running usability tests
- Sample users
- Interactive prototype with friendly test features
- A facilitator
- Observers
- Tools to run usability tests
- Lookback
- WhatUsersDo
- User testing
- UsabilityHub
- Skype/GoToMeeting
- Other tools
- Five ways to do mobile usability testing
- A third person with a camera
- Application that records the mobile screen
- Sharing the phone screen with your computer
- Support coupled to the cell phone
- Stand with camera resting on the table
- Tips to run usability testing with a prototyping tool
- Use realistic content
- Use realistic data
- Designing your well thought out tests
- Moderate or not moderate?
- Learn from failures as well as successes
- Do not interfere in the middle of the test
- Avoid resolving ad hoc bugs
- Summary
- Implementing UX Solutions
- Communicating the project
- UX canvas
- Lean UX Canvas
- Creating documentation
- Annotated wireframes
- Prototype
- System state inventory
- Sitemaps/app maps
- Flows
- Storyboards
- User stories
- Testing for QA
- UX's work does not end in technology
- QA needs to take into account the context
- Summary
- Measuring UX Solutions
- Measuring UX
- The relationship between UX research design and analytics
- Planning
- Approaches
- UX KPIs
- Usability
- Engagement
- Conversion
- SUS (System Usability Scale)
- NPS (Net Promoter Score)
- Framework H.E.A.R.T.
- Defining UX metrics
- Tools and methodologies
- Google Analytics
- Conversion rate (CR)
- Bounce rate/Bounce rate
- Exit rate/Exit rate
- Average session time/Session duration
- Page views per session/Page per session
- Sessions/Sessions
- New visitors versus recurring
- Clicks/Click Through Rate (CTR)
- Average ticket/Average order value
- Crossing qualitative with quantitative
- Preparing reports for the stakeholders
- Creating reports
- Summary
- Keeping Up to Date
- Usability.gov
- Nielsen Norman Group
- UX Magazine
- UXBooth
- UXMatters
- Smashing Magazine
- UX Blog
- UXaday
- Designmodo
- UX Collective
- UXMyths
- UX Checklists
- UX Forums
- Designer Hangout
- UX Design Community
- UXPA
- Other Books You May Enjoy
- Leave a review - let other readers know what you think 更新時間：2021-06-24 19:03:17
