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What Great Service Leaders Know and Do
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What Great Service Leaders Know and Do

Theauthorscovereveryaspectofoptimalserviceleadership:thebesthiring,training,andworkplaceorganizationpractices,andmore,theauthorsdescribetheworldofgreatserviceleadersinwhichboth/andthinkingreplacestrade-offs.

James L. Heskett ·Nonfiction ·7.2萬字

Federal Acquisition: Key Issues and Guidance
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Federal Acquisition: Key Issues and Guidance

FederalAcquisition:KeyIssuesandGuidanceisanessentialguidetounderstandingandworkingwithinthecomplexworldoffederalgovernmentcontracting.Itoffersbriefbutcomprehensiveexplanationsofthemajorphasesandessentialtasksinthecontractingprocess.

Paula B. Compton ·Business ·6.4萬字

Collaborating with the Enemy
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Collaborating with the Enemy

AdamKahanehasfacedthischallengemanytimes,workingonbigissueslikedemocracyandjobsandclimatechangeandoneverydayissuesinorganizationsandfamilies.

Adam Kahane ·Nonfiction ·3.7萬字

Integrated Cost and Schedule Control in Project Management
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Integrated Cost and Schedule Control in Project Management

ThePractical,Precise,andProvenApproachtoIntegratedCostandScheduleControl!Thistrustedprojectmanagementresource,nowinitssecondedition,includesexpandedcoverageofhowintegratedcostandschedulecontrolworkswithinthefederalgovernment.

Ursula Kuehn ·Business ·5.9萬字

The Art of Convening
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The Art of Convening

Conveningworksinanysettingandcanbeadaptedtovirtuallyanygroupprocess.Withthisbookyouhaveallthetoolsyouneedtodevelopthisessentiallifeandleadershipskill,onethatwillleadtoimprovedoutcomesinyourorganization,community,family,andrelationships.

Craig Neal Cynthia Wold ·Business ·4.8萬字

Brilliance by Design
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Brilliance by Design

BrilliancebyDesignoffersasystematicwaytoreachjoyfullyintothesouloflearnersandfacilitatetheirbrilliancesotheycanmakeapositivedifferenceintheworld.

Vicki Halsey ·Business ·6.3萬字

The Multicultural Mind
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The Multicultural Mind

Globalizationhascreatedasuperheatedcompetitivebusinessenvironmentthatdemandsinnovationtostayahead.Butit'salsocreatedahiddensourceofinnovationrightinyourmidst:thepeopleinyourorganizationwhohavedeepexperienceinmorethanoneculturemulticulturals.

David Thomas ·Nonfiction ·3.8萬字

The 3 Keys to Empowerment
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The 3 Keys to Empowerment

Empowermentcanbeamind-numbingtopic,theauthorsshowthatempowermentisnotaboutgivingpeoplepower,it'saboutreleasingthepowertheyalreadyhave.

Ken Blanchard ; John P. Carlos ; Alan Randolph ·Business ·6.6萬字

Organizational Project Management
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Organizational Project Management

ImproveYourBusinessResultsThroughOrganizationalProjectManagementOrganizationalprojectmanagement(OPM)alignsprojectdeliverableswithstrategy.Understandingthisemergingprocessisessentialforallstakeholders,fromthecorporatesponsortoprojectteammembers.

Rosemary Hossenlopp(Editor) ·Business ·4.7萬字

The Uncommercial Traveller（IV） 走進(jìn)狄更斯（英文版）
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The Uncommercial Traveller（IV） 走進(jìn)狄更斯（英文版）

In1859DickensfoundedanewjournalcalledAlltheYearRoundandtheUncommercialTravellerarticleswouldbeamonghismaincontributions.MostlysetinLondon,CharlesDickenswroteaseriesofsketches,whichhecollectedasTheUncommercialTraveller.InthepersonaoftheUncommercial,DickenswandersthecitystreetsandbringsLondon,itsinhabitants,commerceandentertainmentvividlytolife.Sometimesautobiographical,aschildhoodexperiencesareinterwovenwithadultmemories,thesketchesincludevisitstotheParisMorgue,theLiverpooldocks,aworkhouse,aschoolforpoorchildren,andthetheatre.Theyalsodescribetheperilsoftravel,includingseasickness,shipwreck,thecomingoftherailways,andthewretchednessofdininginEnglishhotelsandrestaurants.TheworkisquintessentialDickens,witheachpieceshowcasinghisimaginativewritingstyle,hiskeenobservationalpowers,andhischaracteristicwit.Dickensoftensufferedfrominsomniaandusedhisnight-timewanderingstocollectimpressionsandideasgivinghimaninsightintosomeofthehiddenaspectsofVictorianLondon.Heincorporatedthesediscoveriesintomanysketchesandstoriesofthisbook.

Charles Dickens ·Literature ·2萬字

最新章節(jié) 第7章 A Plea for Total Abstinence 2019-02-21 15:16:17
My Way or the Highway
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My Way or the Highway

Micromanagementisoneofthemostwidelycondemnedmanagerialsins,andoneofthemostcommonemployeecomplaints.ButHarryChambersprovesthatmicromanagementcanbeidentifiedandresisted—bothbythosewho(oftenunknowingly)inflictitandbythosewhoareitsvictims.

Harry E. Chambers ·Business ·4.6萬字

Values Sell
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Values Sell

NadineThompsonandAngelaSoperdrawonreal-worldexamples--fromTom'sofMaine,SeventhGeneration,HonestTea,andmanyotherinnovativecompanies--todetailconcretestepsfordesigningsalesanddistributionstrategiesthatfittheneeds,interests,andhabitsofyourtargetcustomers.

Nadine A. Thompson Angela E. Soper ·Business ·4.4萬字

最新章節(jié) 第16章 2019-07-18 10:32:13
Ideaship
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Ideaship

Ideashipflipstraditionalleadershiponitsheadandshowshowsimpleactsofcompassion,trust,andgenerosityofspirit,aswellassomeseeminglyzanyactions,canunleashunexpected,vitalburstsofcreativity.

Jack Foster Larry Corby ·Self-Help ·1.3萬字

最新章節(jié) 第10章 2019-07-18 11:21:21
Martin Chuzzlewit（III）馬丁·翟述偉（英文版）
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Martin Chuzzlewit（III）馬丁·翟述偉（英文版）

MartinChuzzlewitisconsideredthelastpicaresquenovelsbyCharlesDickens.Itwasoriginallyserialisedbetween1842and1844.WhilewritingitDickenstoldafriendthathethoughtithisbestwork,butitwasoneofhisleastpopularnovels.LikenearlyallofDickens'novels,MartinChuzzlewitwasreleasedtothepublicinmonthlyinstalments.Earlysalesofthemonthlypartsweredisappointing,comparedtopreviousworks,soDickenschangedtheplottosendthetitlecharactertoAmerica.ThisallowedtheauthortoportraytheUnitedStates(whichhehadvisitedin1842)satiricallyasanearwildernesswithpocketsofcivilisationfilledwithdeceptiveandself-promotinghucksters.Themainthemeofthenovel,accordingtoaprefacebyDickens,isselfishness,portrayedinasatiricalfashionusingallthemembersoftheChuzzlewitfamily.ThenovelisalsonotablefortwoofDickens'greatvillains,SethPecksniffandJonasChuzzlewit.ItisdedicatedtoAngelaGeorginaBurdett-Coutts,afriendofDickens.

Charles Dickens ·Literature ·5.5萬字

最新章節(jié) 第9章 2019-02-22 10:56:48
My Lady Ludlow（III） 勒德洛夫人（英文版）
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My Lady Ludlow（III） 勒德洛夫人（英文版）

MyLadyLudlowbyElizabethGaskellisalongnovella.ItfirstappearedinthemagazineHouseholdWordsin1858,andwasrepublishedinRoundtheSofain1859,withframingpassagesaddedatthestartandend.LadyLudlowisabsolutemistressofHanburyCourtandaresoluteopponentofanythingthatmightdisturbtheclasssystemintowhichshewasborn.Shewillkeepnoservantwhocanreadandwriteandinsiststhatthelowerordershavenorights,butonlyduties.ButthewindsofchangeareblowingthroughthevillageofHanbury.Thevicar,Mr.Gray,wishestostartaSundayschoolforreligiousreasons;Mr.Hornerwantstoeducatethecitizensforeconomicreasons.ButLadyLudlowisnotasrigidasonemaythink.Thisbelovednovellaoffersafascinatingglimpseintothelivesofwomeninthenineteenthcentury,particularlythosewhowerewidowedorunmarried.Thelackoflegalrightsaffordedtothesewomenmaycomeasashocktocontemporaryreaders,butGaskelladdressestheuniquechallengestheyfaced--andoftentriumphedover--withgraceandkeeninsight.

(英)E.C. Gaskell ·Literature ·2.4萬字

最新章節(jié) 第4章 2019-02-26 10:20:55
The COR/COTR Answer Book
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The COR/COTR Answer Book

TheClassicCOR/COTRReferenceUpdated!Incorporatingthemostimportantchangestoregulationsaffectingfederalacquisition,theBookcontinuesatraditionoftrustedservicetoacquisitionprofessionalscarryingouttheirvitalroleincontractplanning,formation,andadministration.

Bob Boyd ·Business ·9.4萬字

Make Their Day! Employee Recognition That Works
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Make Their Day! Employee Recognition That Works

ThissecondeditionfeaturesnewexamplesfrominnovativecompanieslikeBestBuy,CiscoSystemsandGoogle,detailinghowtoproviderecognitioninincreasinglyvirtualworkplaces,accountforculturaldifferencesinrewardpreferences,andensurethatrewardsareperceivedasfairandequitable.

Cindy Ventrice ·Business ·5.4萬字

Cultural Diversity in Organizations
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Cultural Diversity in Organizations

Winnerofthe1994GeorgeR.TerryBookAwardgivenbytheNationalAcademyofManagementto"thebookjudgedtohavemadethemostoutstandingcontributiontotheadvancementofmanagementknowledge.

Taylor H. Cox Jr. ·Business ·9.5萬字

Stand Up to Stigma
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Stand Up to Stigma

Thispowerfulbookconfrontsstereotypedevelopment,showshowtoundotheprocessesandeffectsofstigma,andexplainshowwecanradicallychangeculturalthinkingontheindividual,interpersonal,andsocietallevelstoputanendtostigmatizationonceandforall.

Pernessa C. Seele ·Self-Help ·3.4萬字

最新章節(jié) 第15章 Notes 2019-08-12 17:57:27
Collaboration Begins with You
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Collaboration Begins with You

Theauthorsshowthatbustingsilosandbringingpeopletogetherisaninside-outprocessthatinvolvestheheart(yourcharacterandintentions),thehead(yourbeliefsandattitudes),andthehands(youractionsandbehaviors).

Ken Blanchard ·Nonfiction ·3.4萬字

QQ閱讀手機(jī)版

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