- Learning Salesforce Einstein
- Mohith Shrivastava
- 81字
- 2021-07-02 21:43:59
Account Insights
Insights appear in the Einstein component on account records and the home page.
On account records, the account's key fields, including Account Name and Website, determine which insights are returned. Each record shows up to three insights, and each insight shows up to three of the most relevant articles. All Einstein users with access to the record can see the insights.
The following screenshot shows the Account Insight components configured on Home screen in Lightning experience:
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