Vocabulary analysis

The same action or process can be called a different thing, depending on the field we are working in. If we adapt our vocabulary to future users of the application, their learning will be faster and therefore they will feel that they have control of the situation earlier, allowing the actions to be developed.

To realize a complete analysis of the vocabulary usually used within a specific field, we can first list the tasks that our users can perform with our application. Once we have the detailed tasks, we will do a step-by-step analysis of the vocabulary that is used in the descriptions, buttons, and messages, and we can place all of them in a grid.

After analyzing as many applications as we can, we can find some words that are repeated more than others and therefore will be more familiar to the users of our application.

Modern testing techniques can allow us to test different labels and terms for the same button or label with our users. With the results, we can choose the ones that show better conversion rates based on the goals we set for the study.