User experience is not a list of features

Products are often described as a list of their features. However, that does not reflect the aggregated experience users have when using all those features combined in a product.

A great feature may be worthless if users cannot find it or they get confused when trying to use such a feature. Thinking only about adding more and more features often leads to ignoring how easy or hard is for users to use them.

Similarly, teams may be willing to cut corners of a product for an initial version or a Minimum Viable Product (MVP). A complete product with a small scope is preferred to an incomplete product with a wider scope. A small focused product is more useful than a bigger half-baked solution. Addressing many different needs poorly is not going to generate a very positive user experience. At the end of the day, a bike is much more useful than half a car.