- Oracle CX Cloud Suite
- Kresimir Juric
- 63字
- 2021-06-24 15:33:22
Other systems to Oracle Sales Cloud
Other systems, such as Marketing Cloud, Service Cloud, and CPQ, should be used to enrich the 360 view in your Sales Cloud solution, providing information through views, queries, or APIs.
The following are some examples of data used to enrich the 360-degree view:
- Promotions history
- Cases raised and their status
- Goods purchased
- Content browsed on your page
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