Overview of Products

People today have interaction with multiple sales channels, with multiple devices, and share experiences using social media. Recognizing the impact of today's possibilities is essential for sustaining and growing an enterprise's business. To help your business thrive in today's sales environment, Oracle offers a whole suite of solutions—Oracle CX.

In this chapter, we will explain the main topics covered in this book, focusing on business benefits. The goal of this chapter is to ensure that you understand the role of each of these solutions.

Here is what we will cover in this chapter:

• Oracle Sales Cloud
• Oracle Marketing Cloud
• Oracle Service Cloud
• Oracle CPQ Cloud
• Oracle Commerce
• Oracle Social Cloud
• Oracle CX