- Implementing SugarCRM 5.x
- Angel Magana, Michael Whitehead
- 102字
- 2021-04-13 17:09:57
Mark Berthelemy is a Solutions Architect for a large UK-based business process outsourcing company. He has spent his professional life designing and implementing database-backed systems to support key business processes: customer relationship management, content management, and online learning.
He specializes in the following:
- Learning technologies, such as content management systems, learning management systems, content authoring tools, collaboration tools
- Helping senior management understand the potential of such tools
- Understanding the human factors involved in the successful implementation of new IT systems
- Providing configuration services, training, and support
- Acting as the interface between IT, Management, and the Learning & Development team
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