Across an organization, there is a continual need for providing product knowledge internally and externally. Many layers of staff need to know the business products from various perspectives. In addition to the internal audiences, an organization's clients and product end users need to understand more about the product to use it effectively.

Moodle can be a key component in meeting the challenge of providing efficient and cost effective knowledge training to this diverse set of constituents. This chapter covers some of the techniques that you can employ to meet this business goal.