最新章節

• Index
• Appendix E. Helpful Linux Commands
• Appendix D. Asterisk Gateway Interface Programming
• Appendix C. Asterisk Essential Commands
• Appendix B. Addon Market Module
• Third-party modules

• Index 更新時間：2021-07-23 19:39:32
• Appendix E. Helpful Linux Commands
• Appendix D. Asterisk Gateway Interface Programming
• Appendix C. Asterisk Essential Commands
• Appendix B. Addon Market Module
• Third-party modules
• Appendix A. Description and Use of the Most Well-known FreePBX Modules
• Integrating TDM Gateways with Elastix
• Integrating GSM Gateways with Elastix
• Integrating Elastix with other PBXs
• Using the Custom-Context module
• Installing the Custom-Context module
• Enabling Remote Call Forward
• Creating a phone poll using Elastix
• Creating your own Dialplan features
• Enabling a multiconference toggle button
• Creating an advanced IVR using Asterisk AGI and Asterisk's Dialplan
• Chapter 12. Implementing Advanced Dialplan Functions
• Restoring a backup from one server to another
• Generating system backups
• Encrypting voice calls
• Monitoring recordings
• Recording queues' calls
• Recording MeetMe rooms
• Recording and monitoring calls
• Using the Security Advanced Settings menu to enable security features
• Using Elastix's embedded firewall
• Installing Fail2ban
• Knowing the best practices when installing Elastix – Logical security
• Knowing the best practices when installing Elastix – Physical security
• Chapter 11. Securing your Elastix System
• Debugging Asterisk
• Helpful Linux commands for debugging
• Using TCPDUMP for debugging
• Using Wireshark for debugging
• SIP/IAX debugging
• Destination Distribution
• Creating billing rates
• Extension's summary
• Looking at the Call Detailed Report
• Using the Flash Operator Panel
• Chapter 10. Knowing the State of Your Elastix System and Troubleshooting
• Enabling multisites with Elastix
• Configuring channel banks
• Creating a VPN tunnel in our Elastix Unified Communications Server with OpenVPN
• SIP trunking between Elastix systems
• Setting up remote extensions
• Chapter 9. Networking with Elastix
• Enabling BLFs and hints
• Configuring a speed dial list
• Using Directories
• Dialing through MS Outlook
• Setting up video calls
• Integrating VTiger CRM with Elastix
• Integrating Openfire with Asterisk IP-PBX
• Installing the Openfire instant messaging service
• Chapter 8. Going Deeper into Unified Communications
• Call center reports
• Description of the agent console
• The callback login
• Logging agents to the console dynamically
• Adding static agents/callback extensions
• Adding dynamic agents to the agent console
• Adding a list of numbers to the Do not call list
• Adding a number to the Do not call list
• Invoking a URL through the campaign
• Creating the call file specification
• Configuring an outgoing campaign
• Configuring agent break time
• Creating a script for outgoing campaigns
• Configuring inbound campaigns
• Setting up the clients
• Configuring queues for incoming calls
• Queue for agent callback login
• Configuring a queue for standard agent login
• Creating and adding agents to a group
• Creating a group of agents
• Configuring the Call Center module
• Installing the Call Center module
• Introduction
• Chapter 7. Using the Call Center Module
• Modifying the e-mail template
• Receiving a fax
• Sending a fax using the HylaFAX client
• Installing a fax client
• Viewing the sent and received faxes
• Sending a fax from Elastix's WebGUI
• Setting up the Elastix fax system
• Introduction
• Chapter 6. Elastix Fax System
• Setting vacation messages
• Creating e-mail lists
• Filtering unwanted messages
• Controlling ad using the e-mail service with the webmail interface
• Adding e-mail accounts
• Setting the domain and configuring the relay option
• Configuring the remote SMTP – setting up a Gmail relay account
• Sending an e-mail message from the command line
• Elastix's e-mail internals
• Chapter 5. Setting up the E-mail Service
• Configuring DISA
• Setting the Callback feature
• Configuring the Voicemail Blasting module
• The VmX Locater feature
• Configuring extensions' voicemail
• Parking calls
• Creating intercom groups
• Creating paging groups
• Using the Custom-Context module to restrict outbound calls
• Installing the Custom-Context module
• Accessing the FreePBX admin module
• Using PuTTY as an SSH client
• Using the SSH protocol
• Using Internet audio streams
• Music on hold
• Adding miscellaneous destinations
• Adding miscellaneous applications
• Changing the language of a call flow
• The Web Conference module
• Creating conference rooms
• Introduction
• Chapter 4. Knowing Internal PBX Options and Configurations
• Setting up a queue for ACD
• Setting up a ring group
• Forwarding incoming calls to another extension or number
• Setting up day/night controls
• Using HTTP to search for a user
• Using MySQL to search for the caller's name
• Routing calls based on caller ID
• Blocking unwanted callers
• Displaying voice announcements
• Introduction
• Chapter 3. Understanding Inbound Call Control
• Using the Endpoint Configurator
• Managing extensions – Batch of endpoints
• Managing endpoints – Batch of extensions
• Controlling outbound calls using PIN Sets
• Controlling outbound calls by using patterns
• Controlling outbound calls by using a trunk sequence
• Controlling outbound calls using different prefixes
• Creating an auto-attendant
• Inbound calls
• Outbound calls
• Provisioning extensions in a simple way
• Creating custom extensions
• Creating analog extensions
• Creating IAX extensions
• Adding SIP extensions
• Adding VoIP trunks
• Configuring telephony cards
• Managing users
• Setting up the network parameters
• Setting up Elastix's dashboard
• Introduction
• Chapter 2. Basic PBX Configuration
• Logging into the system for the first time
• Entering the password for the user root
• Selecting a proper time zone
• Configuring the network interfaces
• Partitioning the hard disk
• Choosing the keyboard type
• Choosing the system's language
• Inserting the CD and booting
• Installing Elastix Unified Communications Server software
• Introduction to Elastix Unified Communications System
• Chapter 1. Installing Elastix
• Customer support
• Reader feedback
• Conventions
• Sections
• Who this book is for
• What you need for this book
• What this book covers
• Introduction to the Elastix Unified Communications Server
• Preface
• Support files eBooks discount offers and more
• www.PacktPub.com
• About the Reviewers
• About the Author
• Credits
• Elastix Unified Communications Server Cookbook
• coverpage

• coverpage
• Elastix Unified Communications Server Cookbook
• Credits
• About the Author
• About the Reviewers
• www.PacktPub.com
• Support files eBooks discount offers and more
• Preface
• Introduction to the Elastix Unified Communications Server
• What this book covers
• What you need for this book
• Who this book is for
• Sections
• Conventions
• Reader feedback
• Customer support
• Chapter 1. Installing Elastix
• Introduction to Elastix Unified Communications System
• Installing Elastix Unified Communications Server software
• Inserting the CD and booting
• Choosing the system's language
• Choosing the keyboard type
• Partitioning the hard disk
• Configuring the network interfaces
• Selecting a proper time zone
• Entering the password for the user root
• Logging into the system for the first time
• Chapter 2. Basic PBX Configuration
• Introduction
• Setting up Elastix's dashboard
• Setting up the network parameters
• Managing users
• Configuring telephony cards
• Adding VoIP trunks
• Adding SIP extensions
• Creating IAX extensions
• Creating analog extensions
• Creating custom extensions
• Provisioning extensions in a simple way
• Outbound calls
• Inbound calls
• Creating an auto-attendant
• Controlling outbound calls using different prefixes
• Controlling outbound calls by using a trunk sequence
• Controlling outbound calls by using patterns
• Controlling outbound calls using PIN Sets
• Managing endpoints – Batch of extensions
• Managing extensions – Batch of endpoints
• Using the Endpoint Configurator
• Chapter 3. Understanding Inbound Call Control
• Introduction
• Displaying voice announcements
• Blocking unwanted callers
• Routing calls based on caller ID
• Using MySQL to search for the caller's name
• Using HTTP to search for a user
• Setting up day/night controls
• Forwarding incoming calls to another extension or number
• Setting up a ring group
• Setting up a queue for ACD
• Chapter 4. Knowing Internal PBX Options and Configurations
• Introduction
• Creating conference rooms
• The Web Conference module
• Changing the language of a call flow
• Adding miscellaneous applications
• Adding miscellaneous destinations
• Music on hold
• Using Internet audio streams
• Using the SSH protocol
• Using PuTTY as an SSH client
• Accessing the FreePBX admin module
• Installing the Custom-Context module
• Using the Custom-Context module to restrict outbound calls
• Creating paging groups
• Creating intercom groups
• Parking calls
• Configuring extensions' voicemail
• The VmX Locater feature
• Configuring the Voicemail Blasting module
• Setting the Callback feature
• Configuring DISA
• Chapter 5. Setting up the E-mail Service
• Elastix's e-mail internals
• Sending an e-mail message from the command line
• Configuring the remote SMTP – setting up a Gmail relay account
• Setting the domain and configuring the relay option
• Adding e-mail accounts
• Controlling ad using the e-mail service with the webmail interface
• Filtering unwanted messages
• Creating e-mail lists
• Setting vacation messages
• Chapter 6. Elastix Fax System
• Introduction
• Setting up the Elastix fax system
• Sending a fax from Elastix's WebGUI
• Viewing the sent and received faxes
• Installing a fax client
• Sending a fax using the HylaFAX client
• Receiving a fax
• Modifying the e-mail template
• Chapter 7. Using the Call Center Module
• Introduction
• Installing the Call Center module
• Configuring the Call Center module
• Creating a group of agents
• Creating and adding agents to a group
• Configuring a queue for standard agent login
• Queue for agent callback login
• Configuring queues for incoming calls
• Setting up the clients
• Configuring inbound campaigns
• Creating a script for outgoing campaigns
• Configuring agent break time
• Configuring an outgoing campaign
• Creating the call file specification
• Invoking a URL through the campaign
• Adding a number to the Do not call list
• Adding a list of numbers to the Do not call list
• Adding dynamic agents to the agent console
• Adding static agents/callback extensions
• Logging agents to the console dynamically
• The callback login
• Description of the agent console
• Call center reports
• Chapter 8. Going Deeper into Unified Communications
• Installing the Openfire instant messaging service
• Integrating Openfire with Asterisk IP-PBX
• Integrating VTiger CRM with Elastix
• Setting up video calls
• Dialing through MS Outlook
• Using Directories
• Configuring a speed dial list
• Enabling BLFs and hints
• Chapter 9. Networking with Elastix
• Setting up remote extensions
• SIP trunking between Elastix systems
• Creating a VPN tunnel in our Elastix Unified Communications Server with OpenVPN
• Configuring channel banks
• Enabling multisites with Elastix
• Chapter 10. Knowing the State of Your Elastix System and Troubleshooting
• Using the Flash Operator Panel
• Looking at the Call Detailed Report
• Extension's summary
• Creating billing rates
• Destination Distribution
• SIP/IAX debugging
• Using Wireshark for debugging
• Using TCPDUMP for debugging
• Helpful Linux commands for debugging
• Debugging Asterisk
• Chapter 11. Securing your Elastix System
• Knowing the best practices when installing Elastix – Physical security
• Knowing the best practices when installing Elastix – Logical security
• Installing Fail2ban
• Using Elastix's embedded firewall
• Using the Security Advanced Settings menu to enable security features
• Recording and monitoring calls
• Recording MeetMe rooms
• Recording queues' calls
• Monitoring recordings
• Encrypting voice calls
• Generating system backups
• Restoring a backup from one server to another
• Chapter 12. Implementing Advanced Dialplan Functions
• Creating an advanced IVR using Asterisk AGI and Asterisk's Dialplan
• Enabling a multiconference toggle button
• Creating your own Dialplan features
• Creating a phone poll using Elastix
• Enabling Remote Call Forward
• Installing the Custom-Context module
• Using the Custom-Context module
• Integrating Elastix with other PBXs
• Integrating GSM Gateways with Elastix
• Integrating TDM Gateways with Elastix
• Appendix A. Description and Use of the Most Well-known FreePBX Modules
• Third-party modules
• Appendix B. Addon Market Module
• Appendix C. Asterisk Essential Commands
• Appendix D. Asterisk Gateway Interface Programming
• Appendix E. Helpful Linux Commands
• Index 更新時間：2021-07-23 19:39:32