Introduction

In this chapter, we will focus on implementing local route groups, device pools, route patterns, and various other call routing technologies with a specific focus on building an E.164 compatible dial plan. All the recipes in this chapter require administrator access to the Unified Communications Manager (UCM). It is strongly recommended you get comfortable performing these recipes in a lab environment before implementing them into production.

Even if you're not interested in E.164, the recipes in this chapter can be applied to building any style of dial plan while utilizing some of the feature benefits to make dial plan management easier than before.