Summary

In this chapter we have explained the different types of reports we can use in Dynamics CRM. Further, we have learned about SQL Server Reporting Services (SSRS) and how to install the Dynamics CRM 2011 connector. We have also covered how to install the Microsoft Dynamics CRM 2011 Report Authoring Extension, which we are going to use and explain later in this book.

The next chapter will show the entity relationship model of dynamics CRM and review the basic and advanced commands of the SQL language as well as the FetchXML language.