Let's get to know the different types of users in Spiceworks. Here is an overview of each kind and what permissions each one has.

We will be going over only the Admin users right now. The help desk users will be covered in Chapter 3, Configuring the Help Desk and User Portal and reporting users are covered in Chapter 4, Configuring Other Spiceworks Features.

Even if you are going to be the only active Admin on the system, it is always a good idea to set up another user with Admin privileges. One of the reasons is password reset. If you need to reset your password, you can log in as the other user and easily reset it. There is a manual way to reset it as well, but this way is easier! And we are all about things being easy, right? The process is very easy, let's walk through it.

First, mouse over the Inventory menu on the top of Dashboard. You will see a Settings option. Click on it. The option is illustrated as follows:

This will take you to the Settings page and there is a lot going on here. We will be getting to all these settings, but right now we are only interested in the Personal section, specifically the User Accounts option. Click on this and it will take you to the User Accounts screen. This screen is how we add new users that will use Spiceworks Desktop (in whatever capacity, reporting, help desk, and network inventory).

Since you just installed Spiceworks, there should be only one account on this page. The one you created at the last step of installation. There is an Add button on the lower-left side below the accounts, just click on it and blank entries for each column will appear.

Enter the e-mail address, the first name, the last name, password, and the user permission level (you won't have to change that as Admin is the default setting). Once you have entered all this information in, click on the Save button and like magic, a new user is created. See, I told you it would be easy! One more thing to know once the user is created is that an option on whether you choose for this user to receive email notifications will now be visible on the far right side where the Save button was. There are four options here. Let's go over what they are.

Since we are creating an Admin user, let's just go ahead and mouse over the None option under the Email column and once the menu bubble comes on the screen, click all the three boxes. There is no Save button. Just move your mouse off the menu and it will be saved automatically. If you know that there are multiple Admin users that you want to add, feel free to do that now. Since we are focusing on Admin users now, we won't worry about creating Help Desk or reporting users so just hold off on those for the moment. What we need to do now is get you logged into the Spiceworks Community.