- Getting Started with Spiceworks
- Darren Schoen Nitish Kumar
- 1055字
- 2021-08-06 17:04:29
Preface
Automated network inventory, full self-service help desk, robust reporting, system monitoring and alerts, Mobile Device Management, software and warranty tracking and inventory, dynamic network map and knowledge base, and also the vibrant online community to share/download content and tools are some of the features on system administrators' and IT pros' wish list, which will help them automate and make their daily tasks more efficient. There is a single product that over two million IT pros have installed that does all these and more. No more separate data silos where you have to export/import to see a comprehensive overview. No more having to manually monitor an e-mail box to track user issues. No more installing clients throughout your network to collect even the most basic information from your desktops and servers. If you are struggling with any or all of these challenges, Spiceworks is your solution.
This book provides a walkthrough from installation to configuration of all these topics and more. The screenshots illustrate important areas of the application and guides you throughout. In only an afternoon, you can traverse installation, network inventory, help desk, reporting, and more with the result being a fully functioning and powerful installation of Spiceworks providing you with important data.
One last thing, Spiceworks does all this for free. Yes, you read that right, absolutely free.
So, come along and find out what over two million IT pros already know, that Spiceworks is an essential enterprise tool that no organization should be without. Come join the Spiceworks IT revolution.
What this book covers
Chapter 1, Setting Up Spiceworks, starts off with an overview of all aspects of the Spiceworks application. Then, we go through a step-by-step process of downloading and installing Spiceworks on your network.
Chapter 2, Configuring Network Inventory in Spiceworks, covers setting up of Spiceworks to scan your network, including best practices and Active Directory configuration.
Chapter 3, Configuring the Spiceworks Help Desk and User Portal, provides a detailed, step-by-step instruction on how to set up the Spiceworks Help Desk and self-serve User Portal. Customization of both the portal and help desk tickets are also covered.
Chapter 4, Configuring Other Spiceworks Features, talks about additional features in Spiceworks, such as Reporting, System monitoring and alerts, Mobile Device Management, Dynamic Network Map, Knowledge base, and Cloud services dashboard.
Chapter 5, Taking Spiceworks to the Next Level, tells you how to take things to the next level by leveraging the vibrant Spiceworks community to gain knowledge and interact with fellow IT Pros.
What you need for this book
You will need an open mind for this book. Throw out any preconceived notions you have about "free software" and look at Spiceworks for what it does well.
Here is what you will need:
- OS requirements:
- Windows XP Professional SP2 or later
- Windows Vista
- Windows 7
- Windows 2003 Server SP1 or later
- Windows 2008 Server
- Browser requirements:
- The latest version of Mozilla Firefox
- The latest version of Google Chrome
- Internet Explorer 7.0 or later
- Safari
- E-mail server requirements:
- IMAP/POP/SMTP
- Exchange 2003/2007/2010
Who this book is for
This book is for system administrators, IT pros, help desk technicians, IT directors, multiservice providers, and anyone else who wants to make their IT life easier.
Conventions
In this book, you will find a number of styles of text that distinguish between different kinds of information. Here are some examples of these styles, and an explanation of their meaning.
Code words in text are shown as follows: "As you can see, if you need to put device-specific usernames and passwords into Spiceworks, you can by using the format, Domain\username
."
Any command-line input or output is written as follows:
netstat -a | find "80"
New terms and important words are shown in bold. Words that you see on the screen, in menus or dialog boxes for example, appear in the text like this: "Clicking on Language Packs brings up the multitude of different ones that users have completed."
Note
Warnings or important notes appear in a box like this.
Tip
Tips and tricks appear like this.
Reader feedback
Feedback from our readers is always welcome. Let us know what you think about this book—what you liked or may have disliked. Reader feedback is important for us to develop titles that you really get the most out of.
To send us general feedback, simply send an e-mail to <feedback@packtpub.com>
, and mention the book title via the subject of your message.
If there is a topic that you have expertise in and you are interested in either writing or contributing to a book, see our author guide on www.packtpub.com/authors.
Customer support
Now that you are the proud owner of a Packt book, we have a number of things to help you to get the most from your purchase.
Errata
Although we have taken every care to ensure the accuracy of our content, mistakes do happen. If you find a mistake in one of our books—maybe a mistake in the text or the code—we would be grateful if you would report this to us. By doing so, you can save other readers from frustration and help us improve subsequent versions of this book. If you find any errata, please report them by visiting http://www.packtpub.com/submit-errata, selecting your book, clicking on the errata submission form link, and entering the details of your errata. Once your errata are verified, your submission will be accepted and the errata will be uploaded on our website, or added to any list of existing errata, under the Errata section of that title. Any existing errata can be viewed by selecting your title from http://www.packtpub.com/support.
Piracy
Piracy of copyright material on the Internet is an ongoing problem across all media. At Packt, we take the protection of our copyright and licenses very seriously. If you come across any illegal copies of our works, in any form, on the Internet, please provide us with the location address or website name immediately so that we can pursue a remedy.
Please contact us at <copyright@packtpub.com>
with a link to the suspected pirated material.
We appreciate your help in protecting our authors, and our ability to bring you valuable content.
Questions
You can contact us at <questions@packtpub.com>
if you are having a problem with any aspect of the book, and we will do our best to address it.
- Embedded Linux Projects Using Yocto Project Cookbook
- Learning Flask Framework
- Python高級機器學習
- Python編程完全入門教程
- C語言程序設計案例精粹
- C語言程序設計同步訓練與上機指導(第三版)
- Java EE 7 Performance Tuning and Optimization
- C語言程序設計
- 單片機C語言程序設計實訓100例
- JavaScript程序設計(第2版)
- 零基礎學C語言程序設計
- 零基礎C#學習筆記
- Apache Solr PHP Integration
- PHP+MySQL Web應用開發教程
- jQuery Mobile Web Development Essentials(Second Edition)