About the Reviewers

John Heaton graduated top of his class with a Diploma in Information Technology from Technikon Witwatersrand in South Africa (equivalent to a Bachelor's degree in Computer Science). He has worked for more than 10 years with Oracle Corporation and has held various positions, including that of a Practice Manager. He had been co-running the North Business Intelligence and Warehouse Consulting practice, delivering business intelligence solutions to Fortune 500 clients. During this time, he steadily added business skills and business training to his technical background.

In 2005, John decided to leave Oracle and become a founding member in a small business named iSeerix. This allowed him to focus on strategic partnerships with clients to design and build Business Intelligence and data warehouse solutions.

John's strengths include the ability to communicate the benefits of introducing a Business Intelligence solution to a client's architecture. He has gradually become a trusted advisor to his clients. His philosophy is based on responsibility and mutual respect. He relies on the unique abilities of individuals to ensure success in different areas and strives to foster a team environment of creativity and achievement.

Today, John specializes as a Solution / Technical Architect assisting customers in designing large complex data warehouses. Through the years, he has worked in numerous industries with differing technologies. This broad experience base allows him to bring a unique perspective and understanding when designing and developing a data warehouse. The strong business background, coupled with technical expertise, and his certification in Project Management makes him a valued asset to any data warehouse project.

John has authored Business Intelligence Cookbook: A Project Lifecycle Approach Using Oracle Technolog, Packt Publishing.

Goh Yong Hwee is a database specialist, systems engineer, developer, and trainer based in Singapore. He is a Microsoft Certified Trainer and a Certified Novell Instructor. Some of the courses that he is authorized to deliver and has delivered include Microsoft SQL Server Business Intelligence, Microsoft Windows Server, Microsoft SharePoint, Microsoft Exchange Server, and Suse Linux Enterprise Server. Throughout his training, he has consistently maintained a Metrics that Matter score exceeding 8 out of 10. He has also been instrumental in customizing and reviewing his training center's training for its clients.

When imparting knowledge, his objective has been to make technologies easy and simple for everyone to learn. His no-frills approach to training has gained him recognition over the years from both clients and employers, where his clinching of the Best Instructor Award, an accolade conferred by his employer, bore testimonial. He has been in the training industry for five years, and prior to that, he was associated with a Japanese MNC in Singapore as a Systems Analyst, specializing in data warehousing on Microsoft SQL Server, RPG programming on the IBM iSeries, and BPCS ERP. Over the years, he has chosen to focus his work and specialization on Microsoft SQL Server and is currently in full-time employment with a Fortune 500 company in Singapore, taking up the specialist, consultancy, developer, and management roles.

Raunak T. Jhawar is a graduate in Computer Science from the University of Pune and has more than five years of experience working as a software professional working with BI, data visualization, and Hadoop.

Raunak is presently working with Aditi Technologies in Bangalore as a Technical Leader, working with clients and consulting them for their BI and analytics engagements.

Francesco Quaratino has been enjoying working with SQL Server since 2000, as either a Developer or an Administrator. He currently leads an ambitious BI project for Betgenius Ltd. in London, where he lives with his family. The last certification he achieved was MCSE: 2012 Data Platform.

James Serra is an independent consultant with the title of Data Warehouse/Business Intelligence Architect. He is a Microsoft SQL Server MVP with over 25 years of IT experience. He started his career as a software developer, and then he was a DBA for 12 years. For the last seven years, he has been working extensively with Business Intelligence using the SQL Server BI stack. He has been a permanent employee, consultant, contractor, and owner of his own business. All these experiences, along with continuous learning, have helped him to develop many successful data warehouse and BI projects. He is a noted blogger and speaker, having presented at the PASS summit and the PASS Business Analytics Conference.

James has earned the MSCE: SQL Server 2012 Business Intelligence, MSCE: SQL Server 2012 Data Platform, MCITP: SQL Server 2008 Business Intelligence Developer, MCITP: SQL Server 2008 Database Administrator, and MCITP: SQL Server 2008 Database certificates. He has a Bachelor of Science degree in Computer Engineering from UNLV.

James resides in Houston, TX with his wife Mary and three children, Lauren, RaeAnn, and James.