What this book covers

Chapter 1, Introducing Salesforce.com, provides a basic overview of the Salesforce object model, setup menu navigation, and using Schema Builder to understand objects and fields.

Chapter 2, Managing Data in Salesforce.com, starts with multiple ways of backing up Salesforce data, Sandbox, and data import. This chapter ends by covering data visibility and accessibility.

Chapter 3, Creating Your First Report, discusses report folders, permissions, report types, and report creation from scratch.

Chapter 4, Working with Reports, covers multiple types of report formats, adding charts to reports, report filters, advanced report types, and subscribing to a report.

Chapter 5, Learning Advanced Report Configuration, discusses categorizing data in reporting, custom summary formulas, scheduling reports, and adding embedded report charts.

Chapter 6, Creating Your First Dashboard, covers dashboard permissions, dashboard folders, dashboard components, integrating dashboards with Chatter, and the creation of a dashboard from scratch.

Chapter 7, Learning Advanced Dashboard Configuration, explains the advanced functionalities in dashboards, including dashboard filters, dynamic dashboards, drill-down, and additional dashboards from AppExchange.

Chapter 8, Accessing Historical Data, covers multiple options used to enable and access historical data in Salesforce without additional third-party applications.

Chapter 9, Dashboards and Reports in Salesforce1, shows you how to access reports and dashboards on the go using the Salesforce1 mobile app.