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Learning and deployment services

AirWatch also includes the option of purchasing their services to deploy your implementation. These services are standardized based on Management suite you select or can even be customized to meet your deployment and needs.

Tip

To learn more on AirWatch's Professional Services, visit http://www.air-watch.com/services/professional-services.

In 2013, AirWatch created AirWatch Academy. AirWatch Academy is a certification program that provides administrators an avenue to learn and become accredited as an expert in EMM with AirWatch.

AirWatch's Certification program consists of three different levels:

  • Associate Certification
  • Professional Certification
  • Expert Certification

In addition to AirWatch Academy, AirWatch also has its Partner University program to allow AirWatch partners to be fully prepared when it comes to selling, deploying, managing, and supporting the product and solutions.

AirWatch provides opportunities to learn in the following formats:

  • Product documentation including architecture designs, how-to guides, checklists, white papers, and installation guides
  • ASK knowledgebase with a community of experts
  • Live webinars of training, new features, enhancements, and more
  • OnDemand Training that provides recorded sessions of instructor-led classes
  • Instructor-Led Training on-site, at a training center, or online

Tip

Visit http://www.air-watch.com/services/training for additional information on training and certification

In order to become accredited by AirWatch, you will be required to take an exam:

  • Questions are focused on real-world examples
  • These are multiple-choice questions

It is extremely important to invest and promote time and money with learning. Learning opportunities provide benefit to both the technician and the organization. Having technicians on staff who fully understand the product they are managing and show the incentive to learn will only help drive a successful deployment and service for the organization.

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