Preface

In the IT administration world, there has always been a huge demand for quicker ways of doing more with less (either time or material). An IT admin is constantly confronted with requests that either become a routine task and end up increasing their workload, or are just requests that bring a bit more inertia to the daily administrative process by adding either another component to manage, or requests to approve moving forward by looking into another console to monitor in order to take action to move forward. With technology always evolving and becoming more dynamic, IT administration becomes more difficult and demanding, which leads to newer software, tool implementation that will possibly need operations and tasks to be performed on a daily basis and information to be processed and debugged at several levels, exhausting the IT personnel resources on these administrative tasks and, or recurring actions that derivate from all this.

Microsoft System Center Orchestrator 2012 R2 can bring added value and make the IT admin's life easier by cutting short recurrent actions and allowing the IT admin to be focused on other tasks while Orchestrator carries on with those recurrent tasks. We identify and orchestrate these tasks through a workflow in order to make it more autonomous and only intervene when the workflow is not able to work out the task in it.