About the Author

Andriy Lesyuk is an open source evangelist. He is an enthusiastic and passionate developer with more than 14 years of experience. He is skilled in Ruby, PHP, Perl, C, and more. His primary areas of interest are web development and Linux system development. Andriy is also the author of more than 20 open source plugins for Redmine. He lives and works in Ivano-Frankivsk, Ukraine. His website is http://www.andriylesyuk.com. He started his career as an engineer at the Ivano-Frankivsk National Technical University of Oil and Gas, where he later became the head of the Software and Networking Laboratory. For some time, he worked as a freelancer, developing custom Redmine plugins for companies worldwide, the most famous of which is oDesk. Later, Andriy joined the Kayako team, which develops the world's leading helpdesk solutions.