Conclusion

The world Quality Report, 2016-17, predicts that a centralized TCOE operating model will shift towards a hybrid TCOE model in order to address both flexible and managed services operating models. Crowdtesting will offer flexible, on-demand testing capabilities as part of a hybrid TCOE model. Outsourcing vendors are either partnering with crowdsourcing platform providers or developing the ability to the address crowdsourcing methodology. Digital transformation will drive the need for enterprise and disrupt the existing outsourcing models. Client will use different sourcing models to manage their testing needs while increasing costs, time-to-market, and contract duration.