Conclusion

Is QA transformation dependent on the existence of a central Testing Center of Excellence (TCOE)? With increased use of SMAC technologies, organizations started abandoning centralized TCOE model in 2015 in pursuit of agile delivery models and focused on customer experience and business assurance.

Do we conclude that we witness that quality is ignored in digital transformation initiatives? Otherwise, do we conclude that quality is so embedded in digital transformations that there is a less specific need for quality? Given the evidence of increased challenges cited in 2016 in mobile, IoT, and multichannel applications, we will say there indeed is a decline in quality. The organizations will soon realize the need for focus on quality or pay the price.

For an in-depth look at the key trends in testing and QA, download the World Quality Report 2016 from http://ow.ly/PvMd304ynId.