Increased challenges in mobile and IoT multichannel testing

In 2016, the WQR findings suggest increased challenges in mobile, IoT, and multichannel testing in all the categories:

The challenge areas probed are as follows:

• Lack of right testing process or method
• Lack of experts
• Lack of an in-house test environment
• Lack of the right tools
• Inadequate time spent
• Lack of device availability to test

It is difficult to accept that there can be increased challenges given that digital has matured since 2015. The possible reasons for increased challenges could be the sheer size and complexity of digital transformation.