Companies, locations, and departments

Companies, locations, and departments in ServiceNow can be defined very easily and is used to categorize users, groups, and roles. It helps in easily sorting and looking up users belonging to a particular department, location, or company.

The need to add multiple companies may arise depending upon how your company is structured and if you are allowing vendors, manufacturers, and suppliers to access the system. It is also useful to categories users, groups, and roles when a company operates out from many different geographic locations.