Single architecture

Every application in ServiceNow follows the same architecture consisting of one or more modules and pages accessing data from various sources and tables. ServiceNow offers several out-of-the-box standard applications such as incident, change, problem, and knowledge management - and all of these standard applications share the same common architecture. Each application in ServiceNow has one of more of these components: application record, tables, UI elements, application files, and integration services. We will be digging deep into these components in Chapter 4, Application Scopes.