Network monitoring and protection

AWS ensures a high level of service performance and availability by employing multiple automated monitoring systems. These tools monitor unauthorized intrusion attempts, server and network usage, application usage, and port scanning activities. AWS monitoring tools watch over ingress and egress communication points to detect conditions and unusual or unauthorized activities. Alarms go off automatically when thresholds are breached on key operational metrics to notify operations and management personnel. To handle any operational issues, AWS has trained call leaders to facilitate communication and progress during such events collaboratively. AWS convenes post operational issues that are significant in nature, irrespective of external impact, and Cause of Error (COE) documents are created so that preventive actions are taken in future, based on the root cause of the issue.