References

• [Stoptober] https://www.marketingweek.com/2016/09/20/stoptober-uses-facebook-messenger-bot-to-help-people-quit-smoking/
• [Yeshi] https://www.akqa.com/work/lokai/walk-with-yeshi/
• [Emily] https://medium.com/life-folder/introducing-emily-the-chatbot-that-talks-about-death-97b390119cce
• [SPIXII] https://www.insly.com/en/blog/chatbot-is-the-future-of-automated-insurance/
• [OR] http://uk.businessinsider.com/80-of-businesses-want-chatbots-by-2020-2016-12
• [JR] https://www.juniperresearch.com/researchstore/innovation-disruption/chatbots/retail-ecommerce-banking-healthcare
• [HB] https://research.hubspot.com/reports/artificial-intelligence-is-here
• [GVR] http://www.grandviewresearch.com/industry-analysis/chatbot-market