- From Voices to Results：Voice of Customer Questions，Tools and Analysis
- Robert Coppenhaver
- 154字
- 2021-08-27 18:54:40
What you need for this book
The audience for this book does not need any particular knowledge or skill except for the ability to listen, and a basic understanding of their own products and customers.
Conventions
In this book, you will find a number of styles of text that distinguish between different kinds of information. Here are some examples of these styles, and an explanation of their meaning.
New terms and important words are shown in bold. Words that you see on the screen, in menus or dialog boxes for example, appear in the text like this: "Clicking the Next button moves you to the next screen".
Note
For Reference
For Reference appear like this
Note
Lists
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NoteAction Point Action points appear like this |
NoteMake a note Warnings or important notes appear in a box like this. |
TipTip Tips and tricks appear like this. |
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