Designing conversation flows

Now that we understand the components that make up a chatbot, we can start to design the conversations that we want our chatbot to handle. Designing conversations now makes it a lot easier to visualize how the chatbot will work, making it easier and quicker to build. Designing conversations in this way makes them easy to understand, making it a great tool for creating chatbots with people who can't code.

This design method will work for voice or text chatbots; just imagine the textboxes as speech bubbles.