Communication tools

When you start to use several DevOps tools, you need to go back and forth to visit several consoles to check whether the CI and CD pipelines work properly or not. In particular, the following events need to be monitored:

• Merging the source code to GitHub
• Triggering the new build on Jenkins
• Triggering AWS CodeDeploy to deploy the new version of the application

These events need to be tracked. If there's any trouble, DevOps teams needs to discuss this with the developers and the QA team. However, communication can be a problem here, because DevOps teams are required to capture each event one by one and then pass it on as appropriate. This is inefficient.

There are some communication tools that help to integrate these different teams. They allow anyone to join to look at the events and communicate. Slack (https://slack.com) and HipChat (https://www.hipchat.com) are the most popular communication tools.

These tools also support integration with SaaS services so that DevOps teams can see events on a single chat room. The following screenshot is a Slack chat room that integrates with Jenkins: