Project enhancements 

Here are a few simple, but interesting, things you can try out to enhance the project and learn more:

1. After processing, try to rename the Request file as Request + Date Timestamp before moving it to the Requests folders.
2. Try to capture all the fields (not just the mandatory three) to create the ticket in Zoho.
3. Enhance attended automation to include the option to Stop Automation by using a hotkey.