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Reviewing the basics

If you have not already done so, it is recommended that you read Building Telephony Systems with Asterisk, or achieve a good degree of competence in building basic Asterisk PBXs through other means. These could include commercial training courses (see www.digium.com/en/training for further details) or openly available internet resources such as the excellent VoIP wiki at http://www.voip-info.org.

While most people with a day-to-day exposure to Asterisk systems should stand to gain much from this book, it has been written in the expectation that you will possess the following Asterisk skills and experience, ideally gained through text file configuration:

  • Connecting Asterisk to analogue and digital PSTN lines, and VoIP services
  • Configuring different types of terminal equipment (phones, communication devices, other PBXs)
  • Installing Asterisk, Zaptel and LibPRI
  • Configuring features (Voicemail, Music On Hold, Queues, Conference Rooms, and so on)
  • Creating a dialplan, including call distribution
  • CDRs, call monitoring and recording
  • Backups and restores
  • Basic security and load balancing

Once equipped with this knowledge you stand to gain the maximum from the topics covered in this book, enabling you to build professional Asterisk systems to be deployed internally, or to form the cornerstone of a commercial offering.

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