Acknowledgement

I would like to thank Dmitri Khanine and the Independent Oracle ECM Knowledge Center for inviting me to participate in this work. Dmitri's easily accessible writing style and his ability to distill the complexities of enterprise content management into those core capabilities that people actually need is refreshing.

I would also like to thank the team at Fishbowl Solutions for supporting my work on this and similar projects. This reflects our core belief that a healthy ECM community is maintained and enriched through participation with others who share our passion even as we compete for business.

I would be remiss if I failed to offer my thanks to Packt Publishing for bearing with my schedule with the grace and gentleness they consistently offered.

Finally, thanks to my wife and kids for giving up evenings with Dad as I worked with Dmitri on this project.