Thisbookfollowsahands-onapproachwhichwillhelpnewbiestoeasilyunderstandtheconceptsofSalesforceChatteranditsconfigurationeasily.Foradvancedusers,thisbookhasfewapproachesandcodesnippetstohelpyoumakeSalesforceChattermoreresponsiveandproductive.HavingfundamentalknowledgeofApexandVisualforcepageswillbehelpful.ThisbookisintendedforpeoplewhoarenewbiesintheSalesforcearenaandwhowanttoboostcollaborationintheirorganizationusingChatter.Afterreadingthisbook,youwillbeabletoconfigureChatterallonyourown,butforcustomizationtaskssuchasimprovingtheuserinterface,youwillneedabasicunderstandingofApexandVisualforcepages.