Thisbookisastep-by-steptutorialwithpracticalexamples,introducedbyaplanningframeworkandillustrationsofgoodrelationshipmanagementtechniquesforavarietyofsituations.Webeginwithbasicssuchasinstallation,low-levelimplementation,andCiviCRM'scoremodulesbeforecoveringCiviCRM'sadvancedfeaturesandissuessuchascustomizationofCiviCRMandintegratingitwithJoomla!andDrupal.YoushouldbeabletoquicklygraspandimplementthebasicelementsofCiviCRMbeforemovingontothemoreadvancedfeaturesandtools.Thisbookisforprojectimplementers,organizationleaders,staff,andvolunteersinadvocacy,non-profit,andnon-governmentalorganizations,electedofficials,professional/tradeassociations,politicalcampaignsandparties,governmentagencies,andothersimilarorganizationswhowanttoimplementCiviCRMinamannertailoredtotheirorganization'ssize,culture,andneeds.ItaddressesCRMstrategists,implementers,administrators,andenduserslookingtobecomepowerusersincommunicating,fundraising,managingevents,memberships,grants,cases,andpeople-resourcemanagement.